IKASU - Porto T-Shirt - Terracotta

Shipping & Delivery Policy

• Free delivery on all orders
• Deliveries within India take 1-3 working days (exclude weekends and public holidays).
• All orders received before 2 pm will be delivered on the 2nd Day (exclude weekends and public holidays).

• Wash inside out with similar colors.
• Wash on low temperature, no more than 30 degrees.
• Wash on a gentle setting.
• Wash by hand if possible.
• Do not tumble dry.

• Free delivery on all orders, across India.
• You can opt for Partial COD (Partial Cash on delivery), by paying INR 500 per product. Rest can be paid on delivery.
• Deliveries within India take 1-5 working days, depending on the location.
• Deliveries within India take 1-5 working days, depending on the location.

• To be eligible for a return, your items should be in a perfect sellable condition (unworn, with the tag on and placed in its packaging).
• We have a 7 days return/exchange policy, which means you have 7 days after receiving your item to request a return.
• Please allow 3-5 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
• The collection of the returned items will be arranged by us, and the fees will be paid by the customer before the collection. The fee is INR 200 for each return.
• In case of a refund, the fees will be deducted from the total amount to be refunded.

• You can now start a return/exchange by emailing us at returns@ikasuofficial.in mentioning:
• Your order number.
• The item you want to return.
• A picture of the item in its original condition and packaging.
• The reason for the return.
• Once you have received a reply from us, please pack up the items you’d like to return and the courier company will get in touch with you to arrange for the pick-up.

• Please note you can only exchange an item once.
• Once exchanged, the item cannot be returned.
• Items bought on sale are final and cannot be exchanged.

• The customer can choose a credit coupon, to be redeemed on ikasuofficial.in or a refund.
• The credit coupons will be issued 48 hours from the day we receive and inspect the returned items; and the refund will be processed 2 weeks after receiving the items; as per our payment cycles.

• All items marked “Sale” are considered final sale and cannot be returned or exchanged once purchased.
• Sale items are non-refundable.

• Your order cannot be cancelled once it has been processed.